Why use our direct line?
Find a responsive assistance with our specialized team, ready to step in at any time to quickly resolve issues that may impact the performance and safety of your lighting system. Whether it’s a breakdown, a technical failure, or an urgent need for advice, we are here to help.
A fast response in case of emergency
We provide dedicated support for:
- Quick Diagnosis: Identifying the situation and determining the root cause of the issue.
- Immediate Solutions: Offering concrete actions to minimize the impact on your installation.
- Remote Assistance: Guiding you remotely to ensure a fast system restoration.
- Constant Responsiveness: A technician is always available to take your calls and assist you.
- Specialized Expertise: Our experts have in-depth knowledge of our solutions and are trained to resolve issues efficiently.
- Tailored Recommendations: Providing advice and interventions adapted to your specific problem.
How to contact our direct line?
To receive assistance, simply call our dedicated emergency number. You will be connected to a technician who will assess your situation and implement the necessary solutions.
Emergency number:
[+33 4 72 54 84 31]
Be prepared for the unexpected
We encourage you to save our direct line number and keep it easily accessible to ensure fast support when needed. Your installation’s security and performance are our priority, and our Direct Line is here to assist you at any time.
Post-intervention follow-up
After each intervention, our team remains available for follow-up to ensure everything is working perfectly and to answer any additional question. Your satisfaction is our priority, and we are committed to provide high-quality service.
An accessible and efficient service
Our team of experts is available through a dedicated direct number to handle your emergencies and restore normal operations as quickly as possible.